Your listening belongs to you.

Information we use

SAGAVANT may process your account identity, email address, listening progress, device registration, episode ownership, coin activity, membership status, and limited product events needed to operate and improve the platform.

Why we use it

• To play audio securely and remember your position.
• To preserve purchases, rewards, and episode access.
• To enforce device and stream limits that protect original content.
• To understand where listeners encounter friction.
• To send only the updates you choose in account settings.

Support conversations

When you use support chat, we store your account name, email address, messages, and message timestamps to answer your requests. Your conversation is available to you and the SAGAVANT owner. Please do not send passwords, payment-card details, or identity documents. You can contact support to request deletion of eligible support information.

Payments

Payments are processed by Stripe. SAGAVANT does not store your full payment-card number.

Your choices

You can change communication preferences from your account. You may also request help accessing or deleting eligible account information by contacting support.

Security

We use secure connections, protected audio delivery, account controls, and listener-specific playback identifiers. No online service can promise absolute security, but we limit the information collected to what supports the experience.